Latest News

12.19.18

Coming Soon! Time Saving Check-In Kiosks

We are excited about the opportunity to provide you with a great new check-in experience. We believe by modernizing the way we do patient intake, we will create a better overall experience for you.


Dear Patients,

 

We are excited about a new check-in process we are implementing in early 2019. We are introducing the Clearwave kiosk system to further enhance your experience at our office and reduce some of the redundancy that can make the healthcare process frustrating.

When you come for your visit, you will be greeted by a staff member who will help you to sign in on the kiosk. The kiosk will go through a series of questions. You will be asked for your insurance card, as well as your driver’s license.

Upon subsequent visits, you will simply check in at the kiosk with your driver’s license and it will remember you from your last visit. You will easily be able to verify if your information is correct and/or whether you would like to make any changes. Gone is all the redundant paperwork on the clipboard! The kiosk will take care of it for you. Upon completing this simple check-in process, the staff will know you have arrived and will be able to see all of your current information.

The Clearwave kiosk has allowed many offices to reduce their waiting room times substantially and we are excited about being able to do this for our patients. These kiosks will allow us to turn our focus where it belongs: to our patients, instead of on collecting paperwork.

Below, you will find some questions or common misconceptions relating to the kiosk and its implementation. Please take a moment to read them. Many patients have expressed concern over our staff and perhaps the possibility of positions being eliminated. This is not the case at all.

We know that change is sometimes difficult, but this is one instance where the change will allow for greater patient satisfaction and at the same time allow us to run the office more smoothly. We are really happy about this and trust that you will be too.

If you have any questions or concerns, please contact us at 901.522.7700. We look forward to your next visit.

 

Best Regards, 

The Physicians and Staff


 

Frequently Asked Questions

 

Why is the new check-in system being implemented?

We believe the mobile pre-check and the kiosks will help us with the following:

  • It will provide a better patient experience
  • It will increase the interaction time we have with patients
  • It will reduce paperwork for everyone - patient and staff
  • It will shorten your waiting room time

What if I do not want to use the kiosk?

One of the great things about the kiosk is that it allows for shorter waiting room times. We think this is a great benefit to you. If you need help with checking in, we are always available to help you.

I like to see and talk to a real person.

We love our patients and want to see and interact with you as well. The new check-in process allows us to focus on you where before we had to focus on getting all your patient information and/or insurance data collected. The Clearwave system will allow us the time and opportunity to provide better service to you.

I am concerned the staff will lose their jobs.

When we first heard about this, we thought that might be the case too. Our jobs are secure. In fact, our jobs have just changed a little bit so that we can truly focus on what is important - you. Because of this system, we are going to be less stressed. We are going to enjoy our work more because the office will run smoother than before. We are excited about these changes, and while change is sometimes difficult, you will find it very beneficial after you check in a few times.

Is my privacy protected?

Absolutely. The system is HIPAA compliant and is in full compliance with all privacy rules and regulations. In fact, your information is fully encrypted allowing us to protect it even more securely than ever before.

Healthcare should be personal, not electronic!

We think so too! Paperwork and the entire insurance process are a necessary part of every patient visit. The kiosks allow us to quickly and easily get the paperwork out of the way so that we can focus on you. It is our goal to provide personalized patient care. Our focus is always on you, our patient, and making the healthcare experience easier and better for you.

 

We look forward to continuing to make your healthcare experience better.

 

For more information on how the kiosks will work, visit our Registration Kiosk page.

 

12.13.18

Congress of Neurological Surgeons Paper of the Year - Pediatrics Section

Thanks in no small part to a collaboration with St. Jude Research Hospital, Dr. Klimo, alongside Semmes Murphey residents Kara Parikh and Garrett Venable, studied the treatment of rare pineoblastoma tumors in adolescent patients. They sought to document outcomes with multimodal therapy and evaluate the impact that the degree of surgical resection has on the outcome.

Pineoblastomas are rare, malignant tumors that account for <1% of all pediatric brain tumors and are more commonly found in young children. Due to the excellence of St. Jude as a center for the research and treatment of childhood diseases, our Semmes Murphey physicians had unique access to a larger group of pineoblastoma patient than they might have elsewhere.

Kara Parikh began this pineoblastoma research four years ago as a medical student working as a summer intern at St. Jude for her assigned mentors, Dr. Boop, and Dr. Klimo. When recounting this experience, she notes that,

“One of many things that made the Semmes Murphey-UTHSC program my number one pick for residency was experiencing the intentional mentorship and guidance I received while working on this research. This project sharpened my interest in and ability to conduct clinically relevant research. It also allowed me to realize the incredible opportunities for training and mentorship from both attendings and residents at a program where I now am privileged to be a resident myself.”

Kara’s role as first author on this project involved literature review, data collection, and manuscript production with her co-authors. Dr. Klimo was the Senior Author and mentor for this project.


Nominated for Paper of the Year by the Congress of Neurological Surgeons, this paper won in the Pediatrics Section.

 

You can find the full paper in Neurosurgery journals, or read an excerpt here

 

 

11.9.18

Thank you, Semmes Murphey Veterans!

In honor of Veterans Day, we would like to extend our thanks to all those brave men and women who have served this country, including some of our very own doctors: Dr. Kevin Foley, Dr. Paul Klimo Jr., Dr. Autry Parker, Dr. John Brophy, Dr. Lavernne Lovell, Dr. Lance Wright, and Dr. Jon Robertson. Thank you for your service!

Also, thank you to Semmes Murphey nurses, Sandra Caldwell, and Tracy Bassham, for their sons' current service in the US military.


Click below to read about Dr. Foley's service in the military, courtesy of The Memphis Medical Society.

READ HERE

 

10.29.18

Semmes Murphey Partners with Explore Bike Share

Semmes Murphey Clinic has partnered with Explore Bike Share to encourage exercise and healthy lifestyles across Memphis.

We are proud to have our very own Bike Share station downtown at Big River Crossing as well as over 30 Semmes Murphey bikes around the city.  "The Big Roll Out", or launch, of the program was in June where over 4,000 riders participated in biking in celebration of the launch of the program. Our staff participated in the big day by volunteering to ride the Semmes Murphey bikes from Court Square over to Big River Crossing to welcome the bikes to their new station.

Our station has provided over 3,000 total bike trips and our bikes are utilized 15-20% of those rides. Overall, the program has about 400 monthly members and 181 annual members. Together, those members have ridden over 22,000 bike rides! 

We are so excited to be a part of an exciting program.  It is truly a remarkable sight to see the new organization benefit from such tremendous early support. 

 

9.5.18

2018 Health Care Heroes - Dr. Frederick Boop & Dr. Kevin Foley

For the past 20 years, the Memphis Business Journal has recognized the outstanding medical professionals who have dedicated their lives to improving the quality of life in our city. Join us as we congratulate two of Semmes Murphey's physicians for being honored in the annual Health Care Hero Awards.

 

Dr. Frederick Boop - Winner of the Healthcare Provider - Physician Catagory

Join us as we congratulate our very own, Dr. Frederick Boop; named a winner in this year's Healthcare Heroes Awards!

Dr. Boop is a world-renown pediatric neurosurgeon who has been part of our community for over 30 years. He has changed the lives of hundreds of children and adults and is very passionate about his work and furthering the field of neurosurgery through research, publications, and innovations.

We are grateful for Dr. Boop and his contributions to the medical field and to have such a passionate, gifted surgeon in Memphis.

Read the full article here


 

Kevin Foley - Finalist for the Healthcare Innovations

With more than 160 U.S. patents, the majority in medical devices, Dr. Kevin Foley is a leading innovator in the world of neurosurgery. His patent of the tubular-retractor (TR) makes minimally invasive spine surgery (MISS) possible. Developed and patented in the 1990s, the TR and MISS are utilized worldwide to more easily and effectively repair a variety of spine issues and provide a better recovery environment for patients.

Dr. Foley is also the inventor of the Image-guided Spine Surgery which uses computers to achieve three-dimensional localization of targets in the spine.

 

 

8.10.18

Dr. Lovell and Dr. Sorenson Discuss Artificial Disc Replacements

If you have neck, shoulder, or arm pain you may qualify for an artificial disc replacement.

Artificial disc replacements are now used instead of cervical fusions because it helps maintain a full range of motion in your neck. With a fusion, the bones have to work harder which can cause them to wear out faster and in some cases require a follow-up procedure. The artificial disc replacement does not require you to wait for the bones to grow together because the new disc is preserving the motion of the spine.

Placement of the artificial disc is minimally invasive. The same incision is used for both procedures but the difference lies in that the bone fusion requires several months for the bones to grow together again.

The procedure itself takes about 15 minutes and you do not have to wear a collar afterward.

Watch Dr. Sorenson and Dr. Lovell here

7.10.18

Semmes Murphey CFO, Brent Patterson, Joins Round-table Discussion

Brent Patterson began his healthcare career at Semmes Murphey Clinic in 2003 and has served in both the Controller and Chief Financial Officer roles for the past 15 years. He was recently invited to join a roundtable discussion with Memphis Medical News on the role of a CFO within a healthcare organization.

"It's the clinician's job to fight for the patient; it's my job to create the structure so they can continue that fight...You must always be forward thinking and not just budget 'what's good for now.' You always have to be thinking five years down the road to be able to provide good patient care." - Brent Patterson

Read the full article here

7.3.18

Memphis Business Journal: What's Next In Medicine?

Dr. Kevin Foley recently had the opportunity to speak about spinal surgery in relation to pain management. 

"One rationale for minimally invasive spine surgery is to diminish the pain of the surgery...Surgery is looked upon as a last resort, however, timely surgical intervention rather than prolonged medication use can be advantageous.

Back pain is the second most common reason patients visit a primary care doctor...Intervening and addressing that problem with appropriate or surgical care eliminates [the] need for chronic pain medication and lessens the risk of creating someone who's chronically dependent on pain meds."

Read the full commentary HERE or in the most recent edition of the Memphis Business Journal

 

 

7.2.18

Welcome Dr. Aaron Bond to the Semmes Murphey Team

We are very pleased to announce the addition of Dr. Aaron Bond to our team of expert doctors. 

Dr. Bond is trained in general neurosurgery with special emphasis on the treatment of movement disorders, epilepsy, and complex spinal disorders. We are excited to have him join our staff and add his expertise to our patient care services.

Click the link below to read more about Dr. Bond!

https://www.semmes-murphey.com/aaron-bond-md

6.11.18

Dr. Autry Parker Speaks to the Opioid Crisis

Dr. Autry Parker, Semmes Murphey physician and President of the Memphis Medical Society, speaks to the opioid crisis and how important it is for physicians to advocate for the community.

"Up until recently, Shelby County was the one county in the state of Tennessee that had not been overly affected by the opiate epidemic," Dr. Parker said. "I like to think that's partly because of the standard of care that we [have] expected here...Since there were only two or three other pain specialists here when I arrived, I'd like to think that we had something to do with that."

Dr. Parker is a board certified, fellowship trained anesthesiologist specializing in the interventional treatment of severe spinal and neuromuscular pain. With over 20 years of experience, Dr. Parker was an early pioneer in the comprehensive treatment of pain in Shelby County.

Read the full article here!

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